Care & Cleaning
Proper care ensures your Eastern Mills rug remains beautiful for generations. Our handcrafted rugs are designed to last—here's how to maintain their timeless beauty.
General Care Guidelines
Following these fundamental practices will help preserve the beauty and integrity of your handcrafted rug, regardless of material or construction.
Regular Vacuuming
Vacuum your rug regularly with the beater bar turned off. This removes surface dirt before it can be ground into fibers, preventing discoloration and extending the life of your rug.
Immediate Stain Response
Blot spills immediately with a clean, dry cloth. Never rub, as this can spread the stain and damage fibers. For deeper cleaning, use mild soap mixed with equal parts white vinegar and water.
Rotate Regularly
Rotate your rug every few months to ensure even wear and prevent uneven fading from sun exposure. This simple practice significantly extends your rug's lifespan.
Protect from Sunlight
Avoid direct and continuous exposure to sunlight, which causes color fading over time. Consider window treatments or rug placement away from intense light.
Professional Cleaning
Have your rug professionally cleaned every 2-3 years by reputable rug experts. Ensure the rug is inspected beforehand and obtain a signed receipt with guarantee of work.
Proper Storage
Store your rug by rolling it front side out and wrapping in breathable cloth for protection. Never fold rugs, as this can cause permanent creases and damage fibers.
Material-Specific Care
Different materials require different approaches. Find your rug's fiber type below for tailored care instructions.
Wool Rugs
Our premium hand-knotted and hand-tufted wool rugs are crafted to last generations with proper care.
- It is normal for new wool rugs to shed—this will reduce over time with regular vacuuming
- Vacuum regularly with the beater bar turned off to prevent fiber damage
- Blot spills immediately with a clean, dry cloth—never rub
- Periodic professional cleaning is recommended every 2-3 years
- Rotate your rug every few months to ensure even wear and sun exposure
Viscose & Silk Rugs
Luxurious viscose and silk rugs require gentle handling to maintain their lustrous beauty.
- Vacuum with beater bar off using a brushless attachment
- Place in low-traffic areas such as bedrooms to minimize daily wear
- Avoid areas with moisture or high humidity
- Protect from direct sunlight to prevent premature fading
- Professional cleaning is essential—do not attempt to wet clean at home
Cotton Rugs
Natural cotton rugs offer versatility and easy maintenance for everyday living.
- Vacuum regularly with beater bar off
- Blot stains immediately with a clean cloth
- Use dry-cleaning powder for larger cotton rugs
- Check labels—some smaller cotton rugs can be machine washed on gentle cycle in cold water
- Allow to dry completely before placing back in position
Synthetic Fibers
Durable polyester, recycled PET, and acrylic rugs are designed for high-traffic areas.
- Vacuum regularly with beater bar off
- Blot spills promptly with a clean cloth
- Clean with mild soap mixed with equal parts white vinegar and water
- Rinse with clean water and blot dry
- These materials are naturally stain-resistant and easy to maintain
Indoor/Outdoor Rugs
Versatile rugs designed to withstand the elements while maintaining their beauty.
- Clean with soap or mild detergent
- Rinse thoroughly with clean water or a garden hose
- Allow water to drain completely before laying flat
- Ensure rug is fully dry before use to prevent mold or mildew
- Store rolled, front side out, in a dry location when not in use
Natural Fiber Rugs
Jute, sisal, and seagrass rugs bring organic texture with straightforward care requirements.
- Vacuum regularly with beater bar off
- Occasionally vacuum underneath to remove dirt that sifts through the weave
- Clean with mild soapy water and blot dry
- Use a fan or dryer to speed drying—natural materials should not stay wet
- Trim any sprouts or stray tufts with scissors—this is normal
Important Reminders
A few key practices to keep in mind for optimal rug care.
What to Avoid
- —Never use beater bars on delicate rugs
- —Avoid rubbing stains—always blot gently
- —Don't place wet rugs back in position
- —Never fold rugs for storage
- —Avoid harsh chemicals or bleach
Best Practices
- +Use rug pads for cushioning and grip
- +Address spills immediately
- +Rotate rugs seasonally
- +Trust professional cleaners for deep cleaning
- +Keep records of cleaning and care
Crafted to Last Generations
Each Eastern Mills rug represents hundreds of hours of skilled artisan work. With proper care, your rug will maintain its beauty and character for decades, becoming a treasured heirloom passed down through your family.
Our hand-knotted rugs contain up to 1.8 million individual knots, each tied with precision and intended to endure. Honor this craftsmanship with attentive care, and your rug will reward you with a lifetime of beauty.
Questions About Rug Care?
Our team is here to help with any questions about caring for your Eastern Mills rug. Whether you need specific guidance or professional cleaning recommendations, we're happy to assist.
Contact Our Team